Our area has numerous doulas to choose from which can leave expecting families feeling overwhelmed. Many of the doulas available are solo or independent doulas who work alone or sometimes with a back-up doula. TFD owner, Melissa Cruz, started as a solo doula as well but quickly saw the need for true encompassing support for Fayetteville families. She’s worked hard to develop a comprehensive support systems for families who want nothing but the best.

How is the agency model different?

The Fayetteville Doulas is a full-service agency. To explain what an agency is, we can draw comparisons to a staffing agency or property management company. With a property management company, they are charged with managing property for their clients (the property owner). The management company hires contractors such as handymen, electricians, painters, etc. to complete needed work at different property locations. The best property management companies will have professional and competent contractors to fulfill the needs of all their clients. Here at The Fayetteville Doulas, we’ve brought on contractors to provide needed services for our clients.

In a solo doula business, the doula would pass the client off to another professional, usually by way of recommendation or giving contact info. The client then needs to contact the professional themselves, ask questions and inquire about a the particular service, set up the consultation or meeting, arrange payment, etc. This can be quite overwhelming and impersonal! Here at The Fayetteville Doulas, we do it all for you. We’ve already handpicked the BEST professionals in the area. We match the client to the professional and schedule all the necessary face to face interactions. In addition, The Fayetteville Doulas take care of all the billing and payments so the professional can focus on the client. The result is a truly personalized and professional experience which is unmatched in our community.

Do you really get what you pay for?

Ab-so-freaking-lutely. You are investing in one of THE most important moments of your life. Why not choose a company who can provide comprehensive and unbiased support throughout pregnancy, birth, and postpartum?

Our agency model allows us to focus on our clients as if they are our only client. Our doulas won’t ever be bouncing between two clients in labor and she surely will not be swamped with several birth clients in a month. How does our fee factor into this? Inexpensive doulas have to take on many more clients to make the same amount of money as we do. Our fees have been carefully calculated so we can provide exclusive support to clients. We never want our clients to feel like “just another client”.

As professionals, we make sacrifices on a daily basis to provide the highest level of support in the area. We’re available to our clients–literally–24/7 from the moment contracts are signed and the retainer fee is paid. Living a life of constant “on call” status is admittedly no fun–burn out occurs at a very high rate and the doula’s family can suffer. Our agency model allows flexibility for our doulas which keeps them rested, compensated fairly, and able to provide the highest level of quality support.

We stay in our lane!

We know and take great pride in our role as non-medical support professionals. Our doulas are just that…doulas!

We don’t:

  • make up fictional titles to suit our agenda and we aren’t out to
  • save clients from the “horrors of hospital births”
  • act like midwives
  • do fetal heart checks or cervical checks
  • make recommendations for herbs, supplements or medication
  • we don’t attend births where a licensed medical professional is not present because our insurance doesn’t allow us to

We know our role as non-medical and an unbiased support person is just as valuable as a medical professional’s role so we work with them and are a part of your birth and postpartum team.

Team work makes the dream work!

Melissa, TFD owner, and all the contractors support each other and work together to provide comprehensive support to each and every client. That means we can meet client needs during pregnancy, birth, and postpartum. We’re experts and we provide judgement-free services. We meet for discussions and communicate frequently, constantly sharing ideas, news, and suggestions. We have high professional standards that allow us to build quality, professional relationships. We hold ourselves to high standards and so do our clients. They expect nothing but the best.

We’re not the area’s top doula agency by chance. Fayetteville families and the community at large recognize our dedication, passion and sheer determination to provide unparalleled service to our clients and community. We invite you to contact us and experience the difference for yourself.

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